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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phyllis Harris

March 28, 2025

5  out of  5
rating by Phyllis Harris
"On 3/25/2025, I spoke with Kristy at Aaron Slater’s office about adding car to our account. As usual, she was very helpful giving information about our options and going over our current plan. We have been with this office for nearly 20 years and Kristy is always friendly, courteous, and very knowledgeable."
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Tina Williams

March 18, 2025

5  out of  5
rating by Tina Williams
"Christy has been wonderful. She always provides me with the best customer service and she goes above and beyond to help me!"
We responded:
"Thank you, Tina! I'm happy to hear that Christy has been providing you with exceptional service. Her dedication to going above and beyond is truly appreciated. If you ever need further assistance, feel free to reach out to our office anytime!"
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Sucila Joseph

March 16, 2025

5  out of  5
rating by Sucila Joseph
"We talk with Christy Keffer whenever we have any questions regarding our insurance and she is always very helpful."
We responded:
"Thank you, Sucila, for sharing your experience! I'm happy to hear that Christy has been helpful with your insurance questions. Our team is here to assist you whenever you need. If you have any more questions or need further assistance, feel free to reach out!"
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Jill Jobson

March 7, 2025

5  out of  5
rating by Jill Jobson
"My experience with Christy is always a ten. She goes above and beyond every time and does an amazing job being knowledgeable, professional, friendly and caring. Her service is top of the line. Thank you Christy!"
We responded:
"Thank you, Jill, for sharing your wonderful experience with Christy! I'm happy to know that her professionalism, friendliness, and dedication have made such a positive impact. We truly appreciate your feedback and look forward to continuing to provide top-notch service. If you ever need assistance, feel free to reach out!"
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christina dowell

January 31, 2025

5  out of  5
rating by christina dowell
"Lisa is an absolute delight to work with!"
We responded:
"Thank you, Christina! I'm so happy to hear that Lisa made your experience delightful. We're grateful to have her on our team. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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Rajesh Chopra

January 23, 2025

5  out of  5
rating by Rajesh Chopra
"The best agent in town. Christy the office in charge is very professional and the best."
We responded:
"Thank you, Rajesh, for your fantastic review! I'm happy to know you think so highly of our team. Christy's professionalism is indeed a great asset, and we're lucky to have her. If you have any questions or need further assistance, don't hesitate to reach out. We're always here for you!"
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Kat Ortiz

January 19, 2025

5  out of  5
rating by Kat Ortiz
"I had such a positive experience working with my agent, Lissa! She was professional, friendly, patient, and incredibly knowledgeable about the policies and options available. Lissa took the time to explain everything in detail and made sure I felt confident in my decisions. She provided such outstanding customer service and it was an unbelievably refreshing experience. I sincerely recommend reaching out to her if you're looking for personalized and reliable insurance support from someone who genuinely cares. She made the process smooth and stress-free when I originally felt so overwhelmed. Thank you so much, Lissa!"
We responded:
"Thank you, Kat, for sharing your experience! I'm delighted to know that Lissa provided such exceptional service and made the process smooth and stress-free for you. Her dedication to ensuring you felt confident in your decisions truly reflects our commitment to personalized and reliable support. If you have any further questions or need assistance, please feel free to reach out to our office. We're here to help!"
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Louise Duffield

September 27, 2024

5  out of  5
rating by Louise Duffield
"I get good service & always great to chat with Kristy. She is very helpful & polite. Kristy Thank you for your kindness."
We responded:
"Louise, thank you for your wonderful review! I'm happy to hear that you receive good service and enjoy chatting with Kristy. She truly is a valuable member of our team, always helpful and polite. Your appreciation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Aaron Slater Jr - State Farm Insurance Agent, Columbia, MD"
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Sondreen Johnson

September 18, 2024

5  out of  5
rating by Sondreen Johnson
"My favorite office! Chrissy is such a doll. She’s so understanding and she makes my life a breeze. Especially when it comes to my car insurance."
We responded:
"Sondreen, thank you so much for your wonderful review! I'm glad to hear that Chrissy has been so understanding and helpful with your auto insurance needs. We appreciate your kind words and are always here to make your experience as smooth as possible. If you ever need anything else, don't hesitate to reach out. - Aaron Slater Jr - State Farm Insurance Agent, Columbia, MD"
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Ben Conrad

September 10, 2024

1  out of  5
rating by Ben Conrad
"Started off great. Customer service was exceptional. But very quickly I realized the rates were ridiculous and noticed the customer service had fallen off the face of the earth once they had me as a customer. Cr insurance premiums were too high (eerie was way better) and I couldn’t get someone on the phone to save my life. Their practices are shady and I don’t want to dive in too much for the sake of a review. But believe me, I wouldn’t hand my money to this company and especially this agent and his people. Do yourself a favor and avoid at all cost."
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Roo Saglimbeni

July 5, 2024

5  out of  5
rating by Roo Saglimbeni
"Christy Keffer was an incredible help, as my Wife and I needed insurance. She was knowledgeable and patient when explaining details with us. We highly recommend using her as your State Farm Agent!"
We responded:
"Thank you for sharing your experience with Christy! We are delighted to hear that she provided knowledgeable and patient service to you and your wife. We are grateful for your recommendation and look forward to assisting you with your insurance needs in the future! Aaron Slater Jr - State Farm Insurance Agent, Columbia, MD"
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Perry Jeffries

July 2, 2024

5  out of  5
rating by Perry Jeffries
"Love speaking with Christie. Always so pleasant and prompt. Always go steps beyond to ensure all questions/concerns are addressed to a full understanding and the greeting I receive when I call the office, is a thing of the past with most companies."
We responded:
"Thank you for your kind words, Perry! I'm glad Christie has been able to provide you with exceptional service, going above and beyond to address all your questions and concerns. We appreciate your feedback and are grateful for your recognition of our team's efforts. Please don't hesitate to reach out if you need anything in the future! Aaron Slater Jr - State Farm Insurance Agent, Columbia, MD"
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Doreen Harvey

June 22, 2024

5  out of  5
rating by Doreen Harvey
"We have multiple insurance policies with State Farm: automobiles, homeowner, and umbrella. I rely on the premium notices that we get in the mail to keep track of when a premium is due. One time, the “reliable” postal service failed to deliver not only the initial premium notice, but also the reminder. Our policy would have lapsed if Christy had not reached out via a phone call. That is not the only time she has gone above and beyond. I truly appreciate Christy."
We responded:
"Doreen, I am ecstatic to hear about your positive experience with our office, especially Christy's proactive assistance in ensuring your policies remained active. We are pleased to have been able to provide you with reliable service and look forward to continuing to meet your insurance needs. Thank you for choosing our office for your insurance coverage! - Aaron Slater Jr - State Farm Insurance Agent, Columbia, MD"
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Tommy K

February 19, 2024

5  out of  5
rating by Tommy K
"Christy Keffer is great to work with. A+ service. I highly recommend."
We responded:
"Thank you, Tommy! We are fortunate to have hard-working team members, like Christy, who do their best for our customers. Thank you for trusting us with your coverage needs!"
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Michael Carullo

February 3, 2024

5  out of  5
rating by Michael Carullo
"Lissa is great. She is always helpful and quick to get what I need. She is more than willing to explain the machinations of insurance I don't understand that affects my rates."
We responded:
"Michael, we’re so glad to hear how Lissa was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Richard Rothblum

January 24, 2024

5  out of  5
rating by Richard Rothblum
"Christy Keffer has always gone beyond expectations to provide service and information. She has a remarkable memory for details of payments and policies, as well as people. She has helped me out many times. Couldn't be better."
We responded:
"Richard, we thank you for leaving us a review! Christy is truly an asset to our team, dedicated to providing top-notch service to our valued customers like you. We value you for letting us be your good neighbor!"
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Omar Deen

November 21, 2023

5  out of  5
rating by Omar Deen
"Excellent customer service Agents' various methods in finding coverage that suits my needs are so impressive and affordable that I have kept the same agent for almost 15 years . There's no meter from which I can rate my experience with them that can best describe the degree of their professionalism and careness in finding ways to save me money in covering my 5 vehicles insured with state farms. 100% Satisfied and I have been recommending them to my friends for over 15 years ."
We responded:
"Wow, thank you for the five-star rating, Omar! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage for years to come."
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Darren D

September 15, 2023

5  out of  5
rating by Darren D
"Awesome customer service and the process , speed and quality was on point."
We responded:
"We love seeing reviews like this, Darren! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Samantha Young

August 22, 2023

5  out of  5
rating by Samantha Young
"Christy Keffer is a real asset to the Aaron Slater agency. It’s the relationship we have cultivated with her that has kept us with the agency for many years (at least 10 years, I think). Christy is knowledgeable, friendly, and genuinely cares about her customers. She is quick to answer our questions and to offer to follow up on our inquiries. She is unfailingly cheerful, warm, and accessible. Hang onto her, she’s great for business!"
We responded:
"Hi Samantha! Thank you for the five-star rating for Christy! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
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Grace Nunya

August 4, 2023

5  out of  5
rating by Grace Nunya
"Aaron and his team are amazing! They are always friendly, helpful, knowledgeable, and professional whenever I speak with any of them. Their prices are great, too!"
We responded:
"Grace, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Columbia, MD."
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Woody Thompson

August 2, 2023

5  out of  5
rating by Woody Thompson
"Aaron Slater's State Farm Agency has been excellent in placing myself with the right auto and life insurance policies for years. Mr. Slater has always been there for me with the assurance that I am covered, and I have been. Christy Keffer is usually the agent I receive to handle my policy matters and has always provided key information for any State Farm product. Ms. Keffer is a professional with excellent customer service skills and a caring supportive personality. For those seeking a dependable professional insurance agency to use for insurance needs, I will refer them to the State Farm Agency of Aaron Slater and if they need a ride, I will pick them up myself to drive them like a "Good neighbor". Sincerely, Woodrow B. Thompson III"
We responded:
"Thank you, Woody, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Christy, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Laura Siciliani

July 11, 2023

5  out of  5
rating by Laura Siciliani
"Excellent customer service!! Aaron and Lissa helped me out a lot! They are incredible."
We responded:
"Laura, thank you for the shoutout for Lissa! We greatly appreciate your business!"
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Sylvia Baruch

July 11, 2023

5  out of  5
rating by Sylvia Baruch
"Lissa Ransom is the representative that assists and she is always friendly and responsive. Thank you to the Aaron Slater team!"
We responded:
"Sylvia, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lissa cares a lot about our customers."
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essayas hab

October 20, 2022

5  out of  5
rating by essayas hab
"Great customer service with professional answers"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Alan Pryor

September 21, 2022

5  out of  5
rating by Alan Pryor
"I have been with State Farm for about 40 years and with Aaron Slaters office for just under 10 of those years. the staff has always been very professional and goes above and beyond to assist wherever they can."
We responded:
"Thank you for the wonderful review, Alan! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"